Your Project, Your Questions
Custom Orders & Support
Our Promise
We believe in transparency and support, ensuring every step of your journey with us is clear and reassuring. Find answers to common questions below.
Custom Project Timelines
Shipping & Delivery
Returns & Exchanges
Every bespoke order is cut by hand and stitched to last. We'll provide a clear timeline for your custom monogramming or unique design.
Hand-cut orders are pressed and packaged with care, shipping within 2 business days. Review our domestic rates and lead times.
We want you to love your heirloom cottons and keepsakes. Our policy ensures a fair and simple process for returns and exchanges.
